Privacy Policy

Who We Are

We are Captains Group, the owner and operator of www.alcaptains.com, which provides information and services related to the hotel and restaurant, including booking and electronic communication services.

Information We Collect

  • Name, phone number, and email address
  • Booking or food preferences
  • IP address, device type, and browser data
  • Cookies

How We Use Your Information

We use the collected data solely for:
  • Enhancing your experience on the site
  • Confirming bookings or contacting you
  • Sending offers or updates (with your consent)
  • Complying with legal and regulatory requirements in the Hashemite Kingdom of Jordan

Data Sharing

We do not share your data with any third party unless:
  • You provide explicit consent
  • It is necessary to fulfill a service (e.g., payment gateway or external booking system)
  • It is required by applicable laws in the Hashemite Kingdom of Jordan

Data Protection

We apply trusted technical and administrative procedures to protect your data and prevent unauthorized access or use.

Your Rights

You have the right to:
  • Request access to the personal data we store about you
  • Request correction and/or updates to your data when necessary
  • Request deletion of your data in accordance with applicable laws in the Hashemite Kingdom of Jordan

Contact Us

For any inquiries or requests related to your privacy, please contact us at: 📧 sales@captains.jo

Your Consent

By using this website, you agree to the terms of this policy.